Refund policy
Last Updated: August 22, 2026
At Gyodify, we want you to shop with confidence. As our products are printed and made specifically for each order, our return and refund policy is designed to be fair to both our customers and our made-to-order production process.
1. Return Eligibility
Gyodify accepts return or replacement requests primarily in the following situations:
- The product arrives damaged or defective
- The product is misprinted
- You receive an incorrect product, design, colour, or size due to our fulfilment error
- The product is materially different from what you ordered
To be eligible, the issue must be reported within 7 days of delivery.
2. How to Request a Return, Replacement, or Refund
If there is an issue with your order, please contact Gyodify through the contact options available on our website within 7 days of receiving your order.
To help us review your request, we may ask you to provide:
- Your order number
- Clear photos of the product and the issue
- Photos of the original packaging
- An unboxing video, where required to verify damage or a manufacturing or fulfilment issue
Please keep the product and its original packaging until your request has been reviewed and you receive further instructions.
3. Replacements
For eligible damaged, defective, misprinted, or incorrectly fulfilled products, Gyodify will make reasonable efforts to provide a replacement at no additional cost to you.
Once an eligible replacement request is approved, the replacement is generally prepared and dispatched within approximately 2–3 business days. Final delivery time will depend on your location, pincode, and courier availability.
If an identical replacement is unavailable, we may offer an alternative resolution, including a refund where applicable.
4. Refunds
Refunds may be provided when a product is eligible for a refund and a suitable replacement cannot be provided, or where a refund is otherwise required under applicable law.
Once a refund is approved, it will be processed to the original payment method wherever possible. The time taken for the refunded amount to appear in your account may depend on your bank or payment provider.
Please note that print-on-demand products are generally not eligible for refunds for a change of mind or incorrect size selection when the product itself is not defective or incorrectly fulfilled.
5. Size Exchanges
Because Gyodify products are made to order, we generally do not offer returns or exchanges for:
- Incorrect size selected by the customer
- Change of mind
- Personal preference regarding fit, style, or design
We strongly recommend checking the size chart carefully before placing your order.
If there is a genuine size discrepancy caused by a manufacturing or fulfilment issue, please contact us within 7 days of delivery with clear photos and measurements of the product so we can review the issue. Qikink notes that an apparel measurement tolerance of approximately ±0.5 inches may occur and is generally considered a standard production variation.
6. Damaged, Defective, Misprinted, or Incorrect Products
If your order arrives damaged, defective, misprinted, or incorrect, please report the issue within 7 days of delivery.
To help us process your request quickly, please:
- Record an unboxing video whenever possible
- Take clear photos of the product and the issue
- Keep the original packaging
- If the package appears damaged at delivery, notify the delivery person and, where possible, record the damage in the delivery remarks
We will review the information provided and work towards an appropriate resolution, which may include a replacement or refund.
7. Non-Returnable Items
Except where the product is damaged, defective, misprinted, incorrectly fulfilled, or where otherwise required by applicable law, the following items are generally non-returnable:
- Made-to-order and print-on-demand products
- Products where the customer selected the incorrect size
- Products returned due to a change of mind
- Products that have been worn, washed, altered, or damaged after delivery
- Products damaged due to improper use or handling
- Requests made more than 7 days after delivery
- Products without sufficient proof of a claimed manufacturing or fulfilment issue, where verification is not possible
8. Return Shipping Costs
For approved returns resulting from a damaged, defective, misprinted, or incorrectly fulfilled product, Gyodify will provide appropriate return instructions and determine the most suitable resolution.
Customers may be responsible for costs associated with returns or exchanges requested due to an incorrect size selection, change of mind, or other reasons not caused by a manufacturing or fulfilment error.
Please do not send a product back without first contacting us and receiving return instructions.
9. Cancellation of Orders
As many Gyodify products are made or printed specifically after an order is placed, cancellation or modification may not be possible once production or processing has begun.
If you need to cancel or change an order, please contact us as soon as possible. We will make reasonable efforts to assist if the order has not yet entered production.
10. Our Commitment to You
We take product quality and customer satisfaction seriously. If something goes wrong with your order, we encourage you to contact us promptly so we can review the issue and work towards a fair resolution.
Nothing in this policy is intended to limit any consumer rights available under applicable Indian law.
11. Changes to This Policy
Gyodify may update this Return and Refund Policy from time to time to reflect changes in our products, operations, fulfilment processes, or applicable legal requirements. Any updates will be posted on our website with a revised “Last Updated” date.